Cadillac Owner Center

Cadillac prioritizes its customers' needs by making sure that information on service and maintenance for its cars is easy to access and user-friendly. Cadillac drivers enjoy several resources that simplify vehicle maintenance and follow recommended maintenance schedules.



The Cadillac Owner Center is a comprehensive digital platform where car owners can access detailed details about their particular vehicle. After enrolling their vehicle, users can sign in to view a personalized dashboard with details on their Cadillac's service plan, service history, and coverage. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, owners can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as oil changes, tire rotations, or brake inspections. The app also offers convenient features like remote start, remote locking/unlocking, and the ability to book maintenance directly with the preferred Cadillac service center. For newer models, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in infotainment system that features service reminders and reminders. When a service is due, the vehicle shows alerts on the dashboard, letting the driver know of required tasks. This system not only keeps owners aware to stay current with maintenance but also offers specifics of each task, making it simpler for owners to grasp the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to customers. When drivers visit an official service center for maintenance or repairs, the advisors provides a detailed explanation of the suggested tasks, ensuring that customers are aware of the necessity of each procedure. Additionally, service centers keep an electronic record of every service visit, enabling users to easily access their service history for future needs.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that outline the vehicle’s service intervals, fluid types, recommended tire pressures, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where drivers can find articles, videos, and get advice on how to keep their vehicles in peak condition.



By offering a combination of online resources, in-person assistance, and traditional guides, Cadillac ensures that customers are well-informed about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.